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Frequently Asked Questions
The FAQ contains an ongoing list of common tech support questions.
frequently asked questions>
Contact
Product support for the nNovia suite of digital video products is available to all customers. For the most efficient response, please use email as your primary means of contacting tech support: support@nnovia.com
Product Registration
In order to provide a higher level of support, and inform customers about product and support updates, please register your nNovia product using
registeration form>
Warranty and Repair
Read the warranty terms in
Warranty and Repair document>
Firmware Upgrades
There are URGENT firmware updates available for your nNovia products. If you have not updated your firmware since September 2007, we strongly recommend that you do so now.
Last Updated: Sept 27, 2007
Firmware Downloads>
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