Frequently Asked Questions

We offer a wide range of services including standard residential cleaning, deep cleaning, move-in/move-out cleaning, and office cleaning. We can customize a cleaning plan to fit your specific needs, whether it's a one-time service or a recurring schedule (weekly, bi-weekly, monthly).

No, you do not need to be home. Most of our clients provide us with a key or a code to access their property. Our team is fully insured and bonded for your peace of mind. We will coordinate with you beforehand to arrange secure access.

Yes, our professional cleaners arrive with all the necessary high-quality, eco-friendly cleaning supplies and state-of-the-art equipment needed to make your space sparkle. If you have specific products you'd like us to use, please let us know in advance.

Our pricing is based on the size of your home (square footage, number of bedrooms/bathrooms), the type of service requested, and the level of cleaning required. We provide a free, no-obligation quote so you know the exact cost upfront with no hidden fees.

Absolutely. The health and safety of your family, including furry members, is our top priority. We use non-toxic, biodegradable, and eco-friendly cleaning products that are effective yet gentle and safe.

We stand behind our work with a 100% satisfaction guarantee. If for any reason you are not completely happy with our service, please contact us within 24 hours, and we will return to re-clean the specific areas at no additional cost.

We understand that plans can change. We kindly request at least 48 hours' notice for any cancellations or rescheduling. This allows us to adjust our team's schedule accordingly. Cancellations made with less notice may be subject to a fee.

Yes, for your protection and peace of mind, all of our employees are fully insured and bonded. They are also thoroughly background-checked and professionally trained to provide the highest quality service.